Wimsy | faq | Bespoke Bridal Headpieces | Cape Town
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WIMSY | Frequently Asked Questions

Wimsy | FAQ

How do I order?
Contact me via email at wimsyza@gmail with your name, surname, telephone number and date of wedding to set up a consultation to discuss what you’d like to have made. Consultations are on a Saturday or Sunday.Please do not call. You can also use the contact form

Is there a consultation fee?
Yes, it is R100. When our meeting is confirmed you will get an invoice for the consultation via your email. If you are more than 10 mins late, please inform me and reschedule. If you do not inform me of being unable to make the appointment, a new consultation fee will be billed when you reschedule.

Is there a deposit needed and when do I pay it?
There is a 50% deposit for a custom order that will be purchased. For hiring there is no deposit. However, if headpiece is returned broken you will need to pay the full cost of the headpiece on its return. This amount will be disclosed when hiring the item so there is no confusion.

What days are appointments?
Appointments are on Saturdays and Sundays between 11pm-9pm in half hour slots.
Please be punctual for your appointment. If you are 10 minutes late, please reschedule.

What is price range of Headpieces?
Hire: They range from R200-R550.

Purchase: They range from R850-R2000

Do you have pieces for hire?
Yes, headpieces for hire are listed with prices on the website.

Do you have stock on hand?
I do not have stock on hand for purchase but there are headpieces for hire.

How does hiring work?
Once you decide on a headpiece, an invoice will be sent to you via email. This must be paid as soon as possible to secure the headpiece for the date you require. Collection is on the friday before the wedding date and it needs to be returned the Monday after the wedding. Headpieces can be made from scratch for you to hire. Invoices will be sent via email and must be paid in full before you collect. Please read through the Policy

Where are you based?
I am based in Kensington, Cape Town

Do you do scarf styling?
No I do not.  For contact details of scarf stylists, click here

How long in advance must I book my Headpiece?
Please book custom pieces a minimum of 3 months in advance. Pieces for hire can be booked 1 month in advance. We do accomodate last minute hiring needs.

How do I know if it will suit my face?
The fitting is very important as you can see what the headpiece looks like on and you can see if your happy with how it looks. With custom pieces, it is very important to be honest about what it is you do not like. These can then be changed so that you leave with a headpiece you are in love with instead of having one you tolerate.

When do I collect and return the headpiece?
Collect the Friday before the wedding. Return the Monday after the wedding.